Our businesses face challenging problems. Rapid change in consumer behaviour, emerging global competitors, access to low cost production, inability to accurately forecast long-range threats and oh yeah, those kids with an internet connection in the garage across the street. It seems that the ability to apply creativity, address conflict and intentionally design solutions are some of the most predictive characteristics for long-term success in business.
In this podcast with Kelly Krake of UTR Decorating we discuss what it’s like facing these kinds of challenges. Kelly offers a lot of really valuable insights for any leader or entrepreneur who wants to learn how to use constructive conflict and design to scale innovation.
Total Running Time: 44mins
Download the podcast here or click play below.
3 Key Lessons:
1. Trust your gut. If something does or doesn’t feel good, ask why. What are we doing about it.
2. Be decisive and don’t let things drag out.
3. There are so many opportunities and only so many hours in day. Make tough decisions so that you can focus on the opportunities.
How did you know there was a need for a new product?
What does it mean to have a commercial product?
How scary is it to trust gut decisions?
How much of the manufacturing business did you know in advance?
When did you know you could make money?
When did you think you could build a viable business?
How do you find the inspiration to invent new products?
What’s your thinking behind crowdsourcing ideas?
Do you view processes such as customer service, strategy and sales through the lens of design?
Does constructive conflict create chaos in an organization?
What are the big lessons you’ve learned about business innovation?
About Kelly Krake and UTR:
Kelly Krake is the President & CEO of Under the Roof (UTR) Decorating, a product design, development, manufacturing, distribution, marketing and sales company. UTR’s products such as the Hang & Level, Anchor Points and CenterFinder are sold at over 10,000 stores around North America including Target, The Home Depot, Bed Bath & Beyond, Walmart, Canadian Tire and Home Hardware. Their company is expanding and soon their products will be found in Australia and Europe.
Roger L. Martin on Innovation and Design Thinking
Hewlett-Packard on Rules of the Garage
Fast Co. Design Six Ways To Create a Culture of Innovation
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